Manitoba Security Guard License Practice Test 2026 - Free Security Guard License Practice Questions and Study Guide

Question: 1 / 400

How can a security guard effectively communicate with individuals in distress?

By raising their voice to get attention

Using calm and reassuring language

Using calm and reassuring language is essential when a security guard is communicating with individuals in distress. This approach helps to create a sense of safety and stability during a potentially chaotic situation. When people are upset or scared, they are often more receptive to messages delivered in a calm, soothing manner. Such communication can help de-escalate tense situations, allowing the individual to feel heard and understood.

It builds rapport and trust, which is crucial in emergency scenarios. The use of clear and simple language can also assist in ensuring that the message is easily understood, facilitating better interactions and outcomes. This strategy not only helps in addressing the immediate needs of the distressed individual but also promotes a more positive environment overall, contributing to the effectiveness of the security guard's duties.

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Avoiding eye contact to reduce tension

Employing technical jargon to appear knowledgeable

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